Edwards Answering Service Enterprises, Inc. in Vernon

Description

Edwards Answering Service Enterprises, Inc. (EASE) was founded by Fred and Betty Edwards in 1954. Our family owned and managed company has a strong commitment to providing exceptional phone answering service that is as important to us now as it was when we first opened.

Answering your calls with professionalism and understanding has always been the case and we continue striving to not only meet, but exceed your expectations. Through the detailed training of our telephone, online & virtual answering service representatives and the careful monitoring of your calls, we have the capability to handle any telecommunication situation.

Service quality and stability is crucial in our industry. Operating 24 hours, 7 days a week, we are the business that never stops working for you. We employ 30 operators and we are highly selective in the recruitment of our telephone service representatives who embrace our partnership philosophy and customer service values. Our multi-skilled and experienced management team puts us ahead of the competition.

Enterprises are created by companies that are ready to embark on bold new ventures and we are no exception to that rule. Utilizing Telescan Spectrum Data Management System software with hard drive and backup system redundancy ensures that your calls will never go unanswered. We also employ an uninterrupted power supply with a large capacity gas-line fueled generator. Our building remains fully operational even during the worst weather and/or disaster-related circumstances.

Some of our products include:
- phone answering service
- virtual answering service
- medical answering service
- live answering service
- website customer support
- virtual pbx
- internet services
- plain old telephone service
- call center answering services
- online customer services
- virtual Observer software